{"id":260,"date":"2024-02-14T11:39:34","date_gmt":"2024-02-14T11:39:34","guid":{"rendered":"https:\/\/homepages.shu.ac.uk\/~c2029549\/wordpress\/?page_id=260"},"modified":"2024-09-11T19:22:32","modified_gmt":"2024-09-11T19:22:32","slug":"news","status":"publish","type":"page","link":"https:\/\/homepages.shu.ac.uk\/~c2029549\/wordpress\/?page_id=260","title":{"rendered":"News"},"content":{"rendered":"

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<\/h6>\n

Our Latest News<\/h1>\n

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<\/span>UniDesk at Edinburgh Zoo<\/h2>\n
JULY 2023<\/h6>\n

We held our first UniDesk Conference this week at the fantastic Edinburgh Zoo – the Budongo Lecture Theatre is right in the heart of the Chimpanzee House, an amazing experience.<\/span><\/p>\n

It was great to see so many of our members were able to join us and we shared some great content with each other throughout the day – <\/span>Problem Management, API Usage, Power BI and Reporting, Unlocking the Black Box and Major Incident Management to name a few.<\/span><\/p>\n

A big thanks to\u00a0<\/span>TOPdesk<\/a>\u00a0for their talks on the future roadmap of the tool and having us as part of their UX user panel – we can’t wait to get started! Also thanks to\u00a0<\/span>ICS AI Ltd<\/a>\u00a0for joining us – a really informative session.<\/span><\/p>\n

Now to start planning next year’s event…<\/span><\/p>\n

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Merry Christmas<\/h2>\n
DECEMBER 2023<\/h6>\n
\n
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The UniDesk Support Team are logging off for the festive break but we can’t wait to support our members again in 2024 on their Service Management journey \ud83c\udf84 <\/span><\/span><\/span><\/div>\n<\/div>\n<\/div>\n
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[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.10.8″ _module_preset=”default” global_colors_info=”{}”][et_pb_signup mailchimp_list=”undefined|” first_name_field=”off” last_name_field=”off” success_message=”Thanks for Subscribing” title=”Subscribe to the Newsletter” button_text=”Subscribe now” description=”<\/p>\n

Get the latest news about recent developments and new members joining the community!<\/p>\n

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Still yet to sign up?<\/h2>\n

Join the rapidly growing community and experince the difference today!<\/p>\n

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New Member<\/h2>\n

March 2024<\/h6>\n

A big welcome to our 14th member of the UniDesk Community – Heriot Watt University!<\/span><\/p>\n

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